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Frequently Asked Questions about Cremation

1-800-Cremation provides cremation services that are simple and affordable. Located in Montreal, we can help you arrange a cremation for yourself or your loved one. Read through the questions below if you need to learn more about cremation. Can’t find the answers you are looking for? Contact us.

Death at Home

Your first step should be calling 9-1-1. Urgence Santé (Québec) will come to the house and sign an Attestation of Death (SP-3). If the death was expected, be sure to mention this when speaking with the 9-1-1 operator. This will avoid unnecessary lights and sirens when they arrive.


A family physician may also come to your house to sign and prepare an Attestation of Death but he/she may not be available if the death occurs at night. If the death is expected, you might want to discuss this with your physician in advance.


Once the attestation is completed, call us (1-800-CREMATION) and we will arrange for the immediate transfer of your loved to the safekeeping of the Mount Royal Crematorium.

Death in a Hospital

If a death occurs in a hospital, nursing home, or any other institution, contact us as soon as possible (1-800-CREMATION). Our funeral director will contact the institution to get permission to transfer your loved one to the funeral home once the Attestation of Death has been signed.

  • Transfer from the place of death to Mount Royal Crematorium

  • Basic services to coordinate arrangements with the family

  • Completion of all required legal paperwork

  • Preparation of death certificates

  • Temporary safekeeping of the deceased before cremation

  • Standard cremation container

  • Cremation

  • Temporary container for cremated remains

Remember to have all legal documents, health insurance card, and other pertinent information ready prior to your meeting.



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